Refund policy

We want you to love every purchase from The Lowe Label. If you're not completely satisfied, we're happy to help.

Returns

• Returns are accepted within 30 days of the delivery date.
• Eligible returns will be issued as store credit only.
• Merchandise must be unworn, unwashed, unused, and returned with all original tags attached.
• Items that show signs of wear, damage, or have had tags removed are not eligible for return.

Non-Returnable Items

The following items are final sale and cannot be returned:

• Sale or clearance merchandise
• Gift cards
• Accessories (if applicable)
• Any items marked Final Sale

Store Credit

Once your return is received and inspected, a store credit will be issued for the purchase price of the returned item(s), excluding original shipping charges. Store credit will be emailed to you and does not expire.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at Ashleigh@thelowelabel.com so we can make it right.